Our Services

Our service offer is born the moment we have contact with you. Please allow us identifying your needs so your company or your customers´ one obtains the value of receiving our technology solutions.

Among the main lines of service we offer, there are:

Predictive, preventive and corrective maintenance

• Equipment installation
• Equipment relocation
• Hardware and/or Software technology Updates
• Equipment configuration for connectivity and centralized printing
• Firewall installation
• Virus detection and removal
• Connectivity equipment installation and configuration
• Microsoft Package installation
• Business application Installation
• Operative systems and productivity applications update (MS Office, Access, SQL, etc.)
• Critical maintenance for security risk reduction due to unauthorized accesses in Microsoft software
• Equipment processes optimization
• Infrastructure installation, such as cabling, electric installations, battery equipment (UPS)
• Protection, back-up, restore and redundancy design of installations
• Server configuration
• Storage infrastructure configuration and installation
• Data backup away from customers’ facilities
• “Disaster and Recovery” Technical planning
• Computer technology project management
• User technical support for the use of MS Office productivity applications
• Statistical analysis in problem equipment incidences to program efficient replacements
• Technical Support Help Desk Technical Assistance